{"id":21663,"date":"2024-10-02T15:33:52","date_gmt":"2024-10-02T13:33:52","guid":{"rendered":"https:\/\/lydia.bfoundlabs.com\/case-studies\/artdeco-optimises-e-commerce-shipping-with-lydia-voice\/"},"modified":"2025-02-14T15:42:10","modified_gmt":"2025-02-14T14:42:10","slug":"artdeco-optimises-e-commerce-shipping-with-lydia-voice","status":"publish","type":"case-studies","link":"https:\/\/lydia-voice.com\/gb\/case-studies\/artdeco-optimises-e-commerce-shipping-with-lydia-voice\/","title":{"rendered":"ARTDECO optimises e-commerce shipping with LYDIA Voice"},"excerpt":{"rendered":"<p>Balancing a diverse product range, small-sized items, orders with limited line items, and high customer expectations for delivery times presents numerous challenges in B2C shipping operations. At the same time, maintaining high-quality standards is crucial, as picking errors can lead to costly returns and diminished customer satisfaction. For this reason, ARTDECO cosmetic GmbH transitioned its logistics locations in Karlsfeld and Bergkirchen\u2014where 5,700 different items are stored across a total area of 10,000 square meters\u2014from paper-based picking to pick-by-voice a decade ago. Employees receive information for order assembly via voice commands through headsets, supplemented by display and light indicators on the picking carts. \u201cOur employees can process up to 48 orders simultaneously, which is only achievable with voice-controlled picking. Working with paper lists would be too error-prone,\u201d explains logistics manager Frederik Wolff. However, the previous voice system was unsatisfactory due to frequent outages, leading to the search for a more advanced solution.<\/p>\n","protected":false},"featured_media":21665,"parent":0,"template":"","press-release-authors":[],"cs-industries":[201],"class_list":["post-21663","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","cs-industries-textile-fashion-beauty-gb"],"_links":{"self":[{"href":"https:\/\/lydia-voice.com\/gb\/wp-json\/wp\/v2\/case-studies\/21663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lydia-voice.com\/gb\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/lydia-voice.com\/gb\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":0,"href":"https:\/\/lydia-voice.com\/gb\/wp-json\/wp\/v2\/case-studies\/21663\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lydia-voice.com\/gb\/wp-json\/wp\/v2\/media\/21665"}],"wp:attachment":[{"href":"https:\/\/lydia-voice.com\/gb\/wp-json\/wp\/v2\/media?parent=21663"}],"wp:term":[{"taxonomy":"press-release-authors","embeddable":true,"href":"https:\/\/lydia-voice.com\/gb\/wp-json\/wp\/v2\/press-release-authors?post=21663"},{"taxonomy":"cs-industries","embeddable":true,"href":"https:\/\/lydia-voice.com\/gb\/wp-json\/wp\/v2\/cs-industries?post=21663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}